At OTS, we strive to offer high-quality services, including pre-job entry tests, job interviews, computer
courses & programs, and scholarship test services. This Return & Refund Policy outlines the conditions under
which refunds may be granted for our services.
Eligibility for Refunds
Test Registrations
Not eligible for refunds.
Courses & Training Programs
Participants who cancel their enrollment within two (2) days of registration are eligible for a full
refund.
Cancellations made after two (2) days but before the course begins are eligible for a 60% refund.
No refunds will be provided once the course has started.
Scholarship Tests
Not eligible for refunds.
Digital Products & Study Materials
Digital products, including study guides, test syllabi, and online resources, are non-refundable once
accessed or downloaded.
Refund Processing
Approved refunds will be processed within 10-15 business days through the original payment method. Any
service fees, transaction charges, or administrative costs incurred during the payment process are
non-refundable.
Non-Refundable Cases
Failure to attend a test, interview, or course without prior cancellation.
Incomplete test attempts due to personal reasons or technical issues outside OTS’s control.
Violation of OTS’s policies, including fraudulent activity or misconduct.
